Privacy Policy
At Glyra, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or purchase from us.
1. Who we are
Glyra is operated by [Your Company Name], a company registered in the United Kingdom.
If you have any questions about this policy or your data, you can contact us at:
support@glyra.co.uk
2. Information we collect
We may collect the following types of information:
Personal information
- Name
- Email address
- Phone number
- Billing and shipping address
Order information
- Products purchased
- Payment details (processed securely via third-party providers)
- Transaction history
Technical information
- IP address
- Device type
- Browser type
- Pages visited and interaction data
3. How we use your information
We use your data to:
- Process and deliver your orders
- Manage your account and subscriptions
- Provide customer support
- Send order updates and service communications
- Improve our website and user experience
- Send marketing communications (only where you have opted in)
4. Marketing communications
If you choose to receive marketing from us, we may send:
- Product updates
- Offers and promotions
- Educational content
You can unsubscribe at any time by:
- Clicking “unsubscribe” in any email
- Contacting us directly
5. Subscriptions
If you purchase a subscription:
- Your data is shared with our subscription provider
- This allows you to manage, pause, or cancel your subscription
Recharge processes your data in line with their own privacy standards.
6. Sharing your data
We only share your data where necessary, including with:
- Payment providers (e.g. Shopify Payments, Klarna, PayPal)
- Shipping and fulfilment partners (Royal Mail, DPD)
- Technology providers
- Analytics and marketing tools (e.g. Google Analytics, Meta, TikTok)
We never sell your personal data.
7. Cookies
We use cookies to:
- Improve site functionality
- Understand how visitors use our website
- Support marketing and advertising
You can control or disable cookies through your browser settings.
8. Data retention
We keep your data only as long as necessary to:
- Fulfil orders
- Comply with legal obligations
- Resolve disputes
9. Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise any of these rights, contact us at:
support@glyra.co.uk
10. Data security
We take reasonable steps to protect your data, including:
- Secure servers
- Encrypted transactions
- Controlled access to personal information
However, no system is completely secure, and we cannot guarantee absolute security.
11. Third-party links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices and recommend reviewing their policies.
12. Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
13. Contact
If you have any questions about this policy or your data: