Returns & Guarantee
Returns & Guarantee
We stand behind the quality of everything we create.
If something isn’t right, we’ll make it right — simply and fairly.
Our Guarantee
We’re committed to delivering products you can trust.
If your order arrives damaged, incorrect, or not as expected, we’ll resolve it quickly — whether that’s a replacement or a refund.
No unnecessary friction. Just straightforward support.
We offer a 30-day refund policy for your first order, allowing you to try Glyra with confidence. You have 30 days from the date of receiving your item to request a refund. This policy applies only to your initial purchase.
Returns
Due to the nature of our products, we’re unable to accept returns on opened items.
However, if your order is:
- Damaged in transit
- Incorrect
Please contact us within 7 days of delivery, and we’ll put things right.
For unopened items, returns may be accepted at our discretion. If approved, items must be returned in their original condition.
Refunds
Once your request has been reviewed and approved, refunds will be issued to your original payment method.
Please allow a few working days for the funds to appear, depending on your bank or provider.
Subscriptions
You’re always in control of your subscription.
- Pause, skip, or cancel anytime
- No long-term commitments
- No hidden fees
If you need help managing your subscription, our team is here to assist.
How to get support
If you have any issues with your order, just reach out.
Include your order number and a short description of the issue — we’ll take care of the rest.
A note on fairness
We aim to be as fair and reasonable as possible with every request.
To help us do that, we may not be able to process refunds in cases of misuse or excessive claims.