Terms & Conditions
Last updated: 8/05/26
Welcome to Glyra. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to the terms set out below.
1. About us
Glyra is a company registered in the United Kingdom.
2. Eligibility
To place an order, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Use the website in compliance with applicable laws
3. Products & Information
We aim to ensure all product descriptions, images, and information are accurate. However:
- Product packaging may vary slightly from images
- Information provided is for general guidance only
- Our products are not intended to diagnose, treat, cure, or prevent any disease
4. Orders
When you place an order:
- You will receive an order confirmation email
- This does not mean your order has been accepted
- We reserve the right to cancel or refuse any order
We may cancel orders if:
- Payment is not authorised
- There is a pricing or product error
- We suspect fraud or misuse
5. Pricing & Payment
All prices are shown in GBP (£) unless stated otherwise.
- Prices include VAT where applicable
- Payment is taken at checkout
- We reserve the right to update pricing at any time
6. Subscriptions
If you purchase a subscription:
- You agree to recurring billing based on your selected plan
- Payments will be automatically charged at each billing cycle
You can:
- Pause
- Skip
- Change delivery dates
- Cancel at any time
This can be done via your account portal.
Changes must be made 5 days before your next billing date.
7. Shipping
We aim to dispatch orders promptly.
- Delivery times are estimates, not guarantees
- Delays may occur due to external factors
- Risk transfers to you upon delivery
- Minimum of 8 days before we enquire further regarding your order
Full details can be found on our Shipping Policy page.
8. Returns & Refunds
We offer a satisfaction guarantee.
If you are not satisfied, please contact us and we will review your request.
- Refunds are handled in line with our Returns Policy
- We reserve the right to refuse refunds where misuse is suspected
9. Use of products
Our products are designed to support general wellbeing.
You should:
- Follow usage instructions provided
- Consult a healthcare professional if you have a medical condition
- Not use as a substitute for a varied diet and healthy lifestyle
We are not responsible for misuse of products.
10. Intellectual property
All content on this website, including:
- Text
- Images
- Branding
- Design
is owned by Glyra and may not be copied, reproduced, or used without permission.
11. Limitation of liability
To the fullest extent permitted by law:
- We are not liable for indirect or consequential loss
- Our liability is limited to the value of the product purchased
Nothing in these terms limits your statutory rights.
12. Privacy
Your personal data is handled in accordance with our Privacy Policy.
13. Changes to these terms
We may update these Terms & Conditions at any time.
The latest version will always be available on this page.
14. Governing law
These Terms & Conditions are governed by the laws of England and Wales.
15. Contact
If you have any questions about these Terms: